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Client Reviews

Here's what some of our clients have to say…

Lynae Locheed

"This is the second occassion I have had the pleasure of working with Beate in trying to fulfill a real estate objective. The most important aspect for me in choosing Beate to guide me through this complicated, fast moving and often stressful process is that she inspires my complete trust. I felt she truly had my best interest at heart, over and above accomplishing a sale. She focused entirely on my stated objectives, price point and was so accommodating as through this process my direction shifted from townhouse to condo, and to considering  a lower price point with a property that had great potential with some renovation investment put into it. She is completely non judgmental while still providing great advice and pointing out relevant factors to be considered regarding the property and really supports her clients choices and respects their decision making processes. And time .... I felt that she was devoted to taking whatever time it took to show me properties and to move forward with new prospects as one by one they were eliminated for various reasons.  Beate also seems to have a sixth sense in knowing when a property is exactly right for her client, or, when it is not right. She just gets it! It was a pleasure working with Beate and I would absolutely recommend her services to anyone."

Al Paterson

"Thank you for listing and selling our house on Ninth Street in Vernon. It was on the market only one day, and we got full price for it. Now that's performance. I must highly recommend the job Steve Wikkerink did for us. He was totally professional, reliable and courteous. He did what he said, on time, every time. That's important because it means so much having someone you can rely on when you aren't even in the same town as the one the house being sold is. Steve called us regularly to keep us up to speed, and his professional services continued well after the sold sign went up and the deal officially closed. I would highly recommend him to anyone who asked."

Susan & Bruce Talbot

"Beate was recommended to us by a realtor we knew in another city. She was terrific. Very detailed, down-to-earth, organized, and empathetic. As out-of-province visitors in for only a few days, we really needed someone to help us get a feel for Vernon and area, and narrow down our options in a very short time. Beate succeeded admirably on all counts, spending a large amount of time with us – not something one should always expect, but something we really appreciated. We couldn’t recommend her highly enough"

Kimberley Magarvey

"Beate was Amazing to work with!  Being from out of town and not knowing the area very well, we relied heavily on Beate for her guidance and recommendations. We told her some "must haves" in the home, our budget, and what our expectations were and she surpassed them. She was always on top of sending us new listings and touching base with us. Once we placed an offer, Beate walked us through all of the steps, putting us in contact with inspectors, lawyers, and gave us some recommendations for local contractors and companies, to do some of the renovations we wanted done. We were late arriving into the province, on possession day, but that didn't bother Beate, she was still waiting at our new home with a smile and big hug. From the moment we met Beate we felt a sense of comfort and ease. She has made the process of buying a house, while living out of province, a true breeze. Thank you to Beate and her team for helping us find great new home in BC."

L & W Needoba

"We can't say enough about Beate, how helful she has been with selling our home. She went above & beyond. We highly recommend Beate for your Real Estate needs."

Eric Schnabel

" Thank you very much Beate for all the hard work you did in selling my dads house. You went out of your way to make me feel like family and I super appreciate everything you did. Also would like to thank Heidi and all the staff for any involvement they may have had and I would recommend and will recommend you to anyone. As a matter fact we have friends who are living at one of the trailer parks in their fifth wheel for the summer and they are considering moving to the Vernon area I will be sure to give them your number."

Christine Taggart

"Working with Steve Wikkerink of the Heidi Luissi Group was one of the most pleasant real estate buying experience I’ve ever had.  Steve very quickly understood the kind of property I was looking for.  The personalized approach meant I didn't have to spend hours sifting through listings that weren’t in my price range or that didn’t meet my requirements. Steve alerted me to new listings as soon as they were available, maximizing my chances of early viewings and minimizing the potential of losing out on a purchase. Steve was always available and very responsive. I would recommend Steve, and the Heidi Luissi group, to anyone who is looking for a personal, no-pressure experience. I would definitely work with Steve again!"

Dave & Dale Gerein

"It was great working with Steve  Wikkerink. Eventhough we did not follow thru on our first purchase he stayed with us patiently until we found our dream home inArmstrong. Will be sure to refer any potential buyers or sellers in future his way. Thanks for a great salesperson helping us thru what is a stressfull time."

Jeremy & Sharon Ward

"We just wanted to take a min and say Thank you to Steve...The last 11 months have been a tough. Making the decision to move from where we've been for so Very long, even tougher...You made the process if finding our new home easy...you ran us all over the countryside looking at the acreages we thought we wanted, taking time away from your family over Christmas; a testament to the lengths you will go to find your clients the perfect home for them. In the end, you knew what we wanted, even when we didn't , and the dream of moving from Fort McMurray, to Vernon is finally going to be our reality. We look forward to creating new memories,  "starting over" and putting May 3rd 2016 behind us. Thank you for giving us the time and space to make such a life changing decision, we will certainly be passing along your name and number to anyone we know looking for a new home in the Area."

 

Chris & Gerry Driscoll

"Now that business side of purchasing our home on Turtle Mountain is over and we are about to move in it is time to say a huge thank you to the team and most particularly Beate . She has been a real pleasure to work with and is so very knowledgeable about the Vernon market and all the in and outs of the whole process . It went very smoothly with her help .If any of our friends are thinking of following us up here we shall without any hesitation recommend Beate and The Heidi Lussi Team."

Ken McNair & Karen Lyons

"It was a pleasure meeting and working with Steve. He is a professional, courteous and extremely helpful realtor and we would highly recommend him to anyone considering selling or listing a property."

Denise Girdner

Patience and constant communication. Ideas and willingness to help us explore all the Vernon area options and what the pros and cons were of each. Beate also was willing to point out what could be a negative/problem of a property so that we would not be blindsided even if the result could mean a "no sale". Follow up on Beate's part after the offer was exceptional, keeping us on task and patiently explaining what wasn't always understood. We also appreciated her understanding of the legal aspects as well as translating the survey and inspection reports which included personal calls by her to the inspector and surveyor. Since we were already back in Chilliwack by then, her making the arrangements for these appointments was particularly helpful. Lastly, her sense of humour made it fun!

Judy Burns

Everything from start to finish was well taken care of, professional and efficient with a very personal touch as well! You made the process easy and painless with excellent results. Thank you very much Heidi for everything!

Alex & Tania Tishenko

I'd like to take this opportunity to thank Beate and the Heidi Lussi team for their work in helping us with this home purchase. We enjoyed working with Beate and appreciate the prompt service and attention to detail as we moved along with the purchase process. Thanks again.

Maggie Van Der Meulen

As a first time home buyer, Steve took the intimidation out of the process. He was quick to respond to all my questions, and made sure I was comfortable with all aspects of the sale. I appreciated his advice on location, price, and the soundness of the house. Huge thanks to the entire team at Heidi Lussi!

Dave Guscott & Sharon Glover

"Steve Wikkerink helped us purchase our home in Vernon. Steve is a good listener and made sure that he thoroughly understood our needs. He was detailed in his research of prospective properties and for comparable sales. Steve was very responsive to our questions before and after the sales process. He made the buying experience a pleasant one. We would recommend Steve as an excellent realtor for the purchase of a home in the Vernon area."
 

Fred & Loreen Merriman

Thank you Beate and the entire Heidi Lussi Real Estate Team at Remax. Very professional team that worked hard from the marketing through to the sale of our townhouse. This was the second time we have used this team and we definitely would recommend them. Thank you Beate and the entire Heidi Lussi Team.

Jason Berg

Overall my wife Sherri and I were very, very satisfied with the commitment and attention to detail Steve gave us. He truly went above and beyond, making our home buying experience as fun and stress free as possible. Steve helped to fill in some of the large gaps in my knowledge of the buying process as well as helping me with details on house construction and useful information on the area we eventually purchased a house in. Thanks a ton Steve!

Chandele Bird

Nothing but positive comments for Steve. Not only did he make time in his busy schedule with 24 hours notice, he accommodated us viewing properties with our toddler son. He has worked tirelessly the past few weeks to make our wish a reality. We are extremely happy with the outcome of our purchased property & would recommend Steve to any of our friends & of course when the time comes for another sale or purchase Steve will be at the top of our list.

Salvatore & Claudette

It was a great pleasure to work with Beate, always answered my questions with a very positive attitude. No pressure on the client., Very good listener, Good interpersonal skills and always smiling. Most of the time, She will keep you informed to the best of her knowledge. I certainly recommend the Heidi Lussi team and in the future if I need a realtor Beate is on my list. (What can I say she’s almost perfect. Score: 9.75/10) Thank you for the great work Team

Dennis & Marg Smith

Dennis and I want to commend you on the handling of our recent home purchase. We were kept informed of the progress of the negotiations and were able to anticipate the "what happens next" and to get our ducks in a row as things moved along. It was nice to be able to make multiple visits to the property prior to the formal closing, to take measurements, shoot some photos and become familiar with the smaller details of the house. Thank you for making yourself available at our pleasure. At the end end of the day, there is a sense of relief once that key is handed over and the house becomes our home. Thank you for guiding us on that journey.

Aleksandra Bielecka

Beate treats you like her one and only client. Your concerns are her concerns, and she works incredibly hard and has a lot of experience to make things go smoothly and the way that you want. Emails and phone calls are answered very quickly and thoroughly - you will never be left wondering what is happening. Very professional and caring.

Irene Ketsa

Heidi sold my place and did a lot other things thanks! Heidi and her team went above and beyond what I expected. Would recommend her to others.

Esther & Tai Vuong

Beate listened to our needs and gave us a chance to try sell at a higher price, which we didn't do but ended up with a price we were happy with in the end. I'm sure she had moments she wanted to pull her hair out with us but she always remained professional. Beate has become a very dear friend.

Bob & Betty Carnduff

Steve was great, like a friend helping us with our decision making.

Lasslo Molnar

Always returned our calls promptly . Found us a home exactly what we wanted. Very courteous and always gave us good service. Would recommend Steve to anyone that's looking for a place in the Okanagan.

Maureen Rinn

Heidi was available by email, phone and FaceTime whenever necessary and was most accommodating our 3 hour time zine difference. She explored the numerous building/addition concerns we had with the home and property with dedicated efforts to get answers from the appropriate contacts. She was very thorough and most wonderful to work with.

Carmen Broad

Always a pleasure doing business with Heidi Lussi and her team! Heidi has sold a few of my homes over the years. Always a great experience! I highly recommend The Heidi Lussi Team! They get the job done

Sandra Muchowski

Beate was my agent for the sale of my home and new purchase. I have been a client for years now through many different types of transactions, some easy, some not. She was professional and personable through all. The team is very organized and a breeze to work with. I felt comfortable enough to approach her regarding questions on the different types of realtor services in the market and she was generous with her explanations. Thank you so much to you and the team for the great service!

Clyde & Mary Broersma

Steve, We would recommend your services to anyone we know in Vernon. You did A fantastic job. You were patient and very understanding and clue in right away on what we liked and didn't like. You were very helpful and we wait eagerly for you to hand over the keys.
Thank you for all the help.

Kathy Deane

Steve is AWESOME! and he always puts his clients first before money.  I will be using him for some future endeavors.

Tony Dasilva

What did Steve do well? All of it! Communication is always an asset. Following through to complete the tasks.

Carl & Sue Thomas

Heidi, you provided us with great service and we feel went above and beyond what most other realtors would do. It did take a while but that's the market. You and your team made the process as smooth as a hectic move could be. THANK YOU for everything.

Uwe & Maria Friedrich

THANK YOU. Beate for your excellent service we are so happy we sold our property fast and we really appreciate for the time you spend driving around to look for another house.

Tina Comeau

Beate was awesome!! She was always sending me updated listings, never got tired of receiving the listings I sent her (even if she knew they weren't right for my family), she did her best to get us viewings that worked within our schedule, and she was honest. I never once felt that it was just about "getting the sale" with Beate. She was genuinely interested in helping us find the home that was right for us. She paid lots of attention to detail, and her knowledge and experience of and in the Vernon area was a great asset. I would highly recommend her to anyone!!

Colleen Waldegger

Heidi kept us up to date on any listings that met our criteria and when we did find the house of our dreams, she fought an incredible fight to make sure that we were first in the running for the house. Heidi gave us great advice through the entire process, was honest and caring and great to work with. Heidi also gave us an excellent referral for selling our house in Coquitlam and now we know we had the best realtors working for us on both ends!  Heidi acted in our best interest every step of the way and we are so grateful for all of her hard work. Thank you for making our dreams come true!

Rick & Juliette Steen

Great support and kept us very informed and up to date on feedback. Thank you everyone for all your help in getting our house sold. You did great work and made the whole process as painless as possible. What a lot of great workers! Thank you for all your great advice and support while we were selling our house.

Marie Tambellini

I found Heidi to be very thorough. She interviewed me before showing me certain properties and she was well informed. (Her lovely laugh is contagious. Makes you feel happy and positive)
I was able to do all my transactions on line including signing contracts. Very impressed! I was also able to contact her at any time to ask questions, and if she wasn't available right away she got back to me in record time. She was able to suggest 2 inspectors for the house and again I was satisfied with the work of the one I chose. I was also impressed with Susan in the office who was also very informative and up to date with my offer to purchase in Vernon.

Diane Hayward Meek & Ron Hayward

Good Morning Heidi and Susan, On behalf of Ron and myself, I would like to thank you both for all of your time and assistance with the successful sale of our Dad's modular home. We very much appreciated your how friendly, helpful and flexible you were during the process of selling his home. Also, we were grateful for your knowledge and expertise, and how quickly you would respond back to any questions or requests that we had. Thank you again for having us as clients, we are very happy with the service you provided to us, and would highly recommend you to others. Sincerely,  Diane Hayward Meek (Coquitlam) and Ron Hayward (Vernon)

Dawn Holowachuk

Beate was very prompt and great at arranging viewing,gave great advice, and was genuinely interested in my happiness and concerns. Was great to work directly with listing agent,as she knew all about the place and owners circumstances, worked well. I find going thru the listing agent the fastest and most efficient way to go,thanks so much.

Troy Assaly

Beate: Responsive service. Smooth listing process. Worked well with tenants. Quick sale.

Megan vandenberg

We were very pleased with the exceptional service from Beate. This was our first time purchasing a home and she was very patient, knowledgeable and explained everything in great detail. We valued and trusted her feedback on the properties we viewed and the ones Beate viewed for us. We would recommend her to anybody who needs an honest and professional real estate agent:)

Dave & Debra Teigland

We would like to thank Beate for helping us get our new home. We hit a few road blocks and with her help she was able to introduce us to TD Banks Christina and was able to complete the transaction for us.  Beate was very friendly at all times, we would definitely recommend her to friends.

Kate Stefanuk

Heidi and team could not have done more to help me out and accommodate the things I was looking for in a house and I was amazed at how efficient you guys were - managing to change visit plans in short order, dealing with my requests and being very accommodating. I really enjoyed working with Heidi, she is super helpful, knowledgeable, and went above and beyond what I would have expected to help me out, especially in relation to completing the conditions for the sale of the house. She was even very understanding of my technology challenges! She identified numerous good houses to look at that fit my criteria, and patiently showed them to my sister(s) and I. I have to say one of the things I really was extemely appreciative of, was that she let us just take in the houses as we walked through without any commentary, just answering questions if we had any. Also, she did not hesitate to phone a homeowner who was selling privately, to inquire about the house on my behalf.

Despite being extremely busy, I always felt that she was 100% with us and focussed on our needs. I think I am extremely lucky to have been able to work with her, and so appreciate everything she and you did to make my time househunting as easy as it could be, despite it being very intense. I would not hesitate to recommend Heidi to other friends and family. She is a super star! You guys work extremely well together, and it seemed pretty flawless to me.

Linda Hogdson

Heidi was very responsive, very thourough and accommodating. Great job!

Anne Illing

Excellent experience! Feedback from showings via website is excellent and most appreciated. Contact with Susan in the office was excellent! This enabled me to communicate minor issues or ask questions that I did not want to take up Heidi's valuable time and bother her with.

Heidi Lussi was excellent, outstanding personality, excels in ability to provide positioning in the current market to keep up my personal long term goals. She takes the time to understand what her clients wishes and needs are, and offers appropriate guidance & marketing to meet those goals! She possess very strong administrative skills, uses all her tools & resources to achieve the goals. Possess the experience and it shows!! THANK YOU HEIDI, through you, I reached my dream & goal and could not have done so without your work. I highly and strongly recommend you & your Team to everyone!

Louise Moran

As always, wonderful service. Thank you for all your hard work.

Cindy Kler

We worked with Heidi for 16 months to find our perfect home. Not once did we feel pressured or rushed to make a decision. Heidi was extremely professional at all times! She always gave us perfect advice, helpful information and alternative suggestions. We would never use a different agent other than Heidi.

Jacqueline Rein

Everything. Great marketing. Loved the feedback on my personal client page. Heidi was always accessible and I never felt she was too busy for me. Heidi has a positive and realistic outlook. She is honest and really knows real estate, meaning laws (such as the new gov't law of strata fees) and many other issues. Heidi was fantastic in negotiating as I got everything I asked for.

Hideki Kanazawa

Wow!!! Beate Schmidt patiently coached us prior to listing and then sold the home for the listing price within 13 days of signing the listing. Great advice, great service, great people to do business with.

Zelda Frost

The service provided was MOST excellent. Heidi is such a lovely person to be with as well as her patient, professional wisdom has made a dream come true for me. I will definitely be recommending her service to everyone I meet requiring real estate services. Many thanks to ALL of you. It was such a pleasure to be involved with folks working together so amiably as a team

Mary-Lou McCausland

My sister and I were downsizing and leaving our home community for the interior. We had special needs as I guess most people do, but I think ours were a challenge for any real estate agent. Heidi was exceptional in dealing with us. She worked hard to understand our particular needs and wants and matched us to properties that would meet our needs in the price range we could afford. In addition, she has so many resources such as excellent home inspectors, renovators and mortgage brokers she could call upon to aid us in the process. She also could locate information such as surveys that were important to complete the documentation part of the sale. Good service is not just about resources and knowledge. She was fun to deal with and even in our darkest hours of the home search kept a calm and positive manner. She assured us that she would find us a home and she did. I was also impressed with her honesty and her ability to treat all parties fairly. She was an exceptional advisor. Little things count too: the clipboard every morning with all the property descriptions laid out in the order we were to see them and the bottled water and the apples were also appreciated. She was always well organized and prepared for us.

Shirley Nelson

I can’t begin to tell you how satisfied I was in getting my house sold so quickly! Everything happened so fast that I couldn’t believe how much was accomplished in such a short time.

Suzanne & Wolfgang

Beate Schmidt helped us to locate and purchase our very first home. Her skills as a realtor are without measure, but what most impressed us was that she truly got to know us and what we needed in a home even before we began an intensive search. Beate was able to save us so much time and take us to the most appropriate properties because she listened and knew exactly what we wanted. Buying a home is stressful and it really helps to have someone on your side who will capably advise you each step of the way. Thank you Beate! I'd say we will use your many skills to help us buy or sell in the future, but you were too good; you found us our dream home and we're not leaving it!

Karlin Gibson

I thought Kent was great he was very personable and not pushy like some real estate agents can be. He did a great job keeping me informed through the process since I was from out of town and made himself very available to me if I had questions or concerns. I felt he did everything he could have to make it a positive experience for me. I will definately use Kent again and refer him to anyone I know.

Doug & Norelle Miller

"Very many thanks to Heidi and Kent for your advice, help and understanding. Also your patience when panicky! Thank goodness we had you both, especially Kent, to steer us through this whole business."

Dieter & Ursula Osthoff

“Our experience with the Heidi Lussi Real Estate Team: positive in the best sense of the word, reliable, precise, always on time and last but not least successful.”

David Lukey

"The house sold in 3 days, so not much time to evaluate my friend Heidi. As always, good objective advice, and she put her foot down at the appropriate time when I almost made a bad decision … (i.e. letting the buyer do some renos before the closing date)."

Pardon all the boring 'excellence', but in fact ~ on this transaction ~ everything really WAS excellent."

Barbara Lanz

"Whenever the topic of real estate comes up in conversation, I tell people to go to the Heidi Lussi team in Vernon. I have had several transactions now and Beate has been superb in tending to details. I really appreciate the updates re inquiries on the properties. When I was looking for property, Beate came up with several very appropriate listings and viewings very quickly. She always has time to take your call and gets back to you so promptly with any questions or issues. Her advice on offers and pricing is always extremely beneficial. With the Heidi Lussi team you know your concerns will be dealt with in a prompt and professional manner."

Gerry & Nadia LaMarsh

"We were introduced to Kent at your office and were pleased to find him to be a polite professional agent. He was knowlegable about the property. He was not pushy or aggressive. If I had a team it would be an asset for sure. I commented to Kent about the virtual tour on the web page that in my opinion it was the best I had seen, so important in the competive world of Real Estate."

Sandra Muchowski

“I would highly recommend Beate.  She represented us when we sold our house/acreage in a difficult market, as well as the next home purchase.  I was impressed with her knowledge and professionalism, and very grateful for her personable approach and interest she took in our family.”

Glenn & Myrtel Franklin

“21 showings in 2 months - we are very pleased with the effort & would recommend the team to others.  Many thanks to Beate for many tips on house selling & understanding during a very difficult time.

Sandra & Ken Ferguson

"Ken and I are thrilled with the service we received from The Heidi Lussi Real Estate Team and office. We will be referring you to everyone we know even those that don't need a real estate office or realtor right now.

Renate Wenzlaff

“In the last 6 months I have sold two properties and purchased one. The best choice I ever did was choosing Heidi Lussi and her Team. It was a very sad and stressful time for me, but Heidi and her team made it an effortless experience. They’re friendliness and positive outlook made it pleasant for me.  I did and will recommend Heidi and her super team to my friends and anybody who asks me for advice about my Real Estate dealings.”

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